Privacy Policy

1. Introduction and Scope

BridgeVA Data ("we," "us," "our," or "Company") operates the website bridgeva-data.com and related services. We are committed to protecting your privacy and ensuring you have a positive experience on our website.

This Privacy Policy explains our data practices and how we handle the personal information we collect. This policy applies to all services provided by BridgeVA Data and covers how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Personal Data You Provide

We collect information you voluntarily provide when you:

• Create an account or enroll in courses
• Complete the contact form or send inquiries
• Subscribe to our newsletter
• Participate in surveys or feedback forms
• Make any communications with our team

This includes: name, email address, phone number, mailing address, date of birth, educational background, and payment information.

2.2 Automated Information Collection

When you visit our website, we automatically collect certain information:

• Usage Data: Page views, time spent on pages, links clicked, referral source
• Device Information: Browser type, IP address, operating system, device type
• Cookies: Small files stored on your device for website functionality and analytics
• Location Data: General geographic location based on IP address (not precise location)

2.3 Third-Party Information

We may receive information about you from third parties such as course completion verification partners or educational institutions, where you have consented to share such information.

3. How We Use Your Information

We use the collected information for the following purposes:

• Course enrollment and administration
• Providing customer support and responding to inquiries
• Sending newsletters, course updates, and promotional materials
• Personalizing your learning experience
• Analyzing website performance and user behavior
• Preventing fraud and maintaining security
• Complying with legal obligations
• Improving our services and content

4. Data Sharing and Third Parties

We may share your information with:

• Service Providers: Email service providers, payment processors, hosting providers, analytics services
• Course Partners: Educational institutions or employers for course verification
• Legal Requirements: Government authorities or law enforcement when required by law
• Business Transfers: In case of merger, acquisition, or sale of assets

We ensure all third parties maintain appropriate data protection measures and only use your information for specified purposes.

5. Data Retention Policies

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Course Data: Retained for the duration of your enrollment plus 5 years for record-keeping
• Contact Information: Retained while you request to receive communications
• Account Data: Retained until account deletion or 3 years of inactivity
• Cookies: Retained as specified in our Cookie Policy

You may request deletion of your data at any time, subject to legal and contractual obligations.

6. Your Rights Under Data Protection Laws

Under Vietnamese data protection regulations and international standards, you have the right to:

• Access: Request a copy of personal data we hold about you
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data (subject to legal obligations)
• Restrict Processing: Limit how we use your information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured, commonly used format

To exercise these rights, contact us at privacy@bridgeva-data.com.

7. International Data Transfers

Your information may be transferred to, stored in, or processed in countries outside Vietnam, including countries that may not have the same data protection laws. By using our services, you consent to such transfers. We implement appropriate safeguards including standard contractual clauses and data transfer agreements.

8. Children's Privacy

Our services are not intended for children under 18 years of age without parental consent. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.

For users under 18, we require parental or guardian consent for data collection.

9. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure password requirements
• Regular security audits and updates
• Restricted access to personal information
• Data breach response protocols

However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and maintain the confidentiality of your account.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify you of significant changes via email or prominent notice on our website. Your continued use of our services following the posting of changes constitutes your acceptance of the updated policy.

11. Contact Information for Privacy Concerns

If you have questions or concerns about our privacy practices, please contact us:

You also have the right to lodge a complaint with the relevant data protection authority in Vietnam if you believe we have violated your privacy rights.